Thanks for messing up my daughter's first experience.

I droped my two year old daughters frames that a bought separately by your Blueroute Mall branch on the 20th July. Each time I call in to see how far it is the people in the store come up with a different reason as to why an extension is needed. My wife called in today and they advised us next week Tuesday. I am very unhappy about this and would like this to be resolved as a matter of urgency. My daughter cannot see and it's a first pair of glasses. Now you guys are making this a horrible experience for us but hey you guys are paid already so what do you care or at least that's the impression I'm getting.