Terrible Service with Inconvenience

On the 20/3/25 Specsavers Nelspruit Crossings was contacted to make an appointment for My Son to do an eye test. Appointment was Confirmed for the 27/3/25.

On the 27/3/25 after arrangements were made to go for the eye test, we get a call stating that we will not be assisted as the appointment needed to be done online and the next available appointment is the 20/4/25. We Were under the impression that the test could have been done today and the glasses would have been ready in time for when school opens.

this now means that the appointment is delayed by another month and there will be a waiting period for the glasses. the service received from Specsavers Nelspruit Crossings is pathetic.