Terrible service twice in a row

<p>Last year when I ordered my contact lenses, I complained about them on this website and I can not believe that it is happening again, twice in a row.</p> <p>I had my eyes tested on 20 March. I ordered new glasses and the optometrist asked me what trial contact lenses I wanted. I specifically said NOT Accuvue as they do not work for me, get me the lenses I ordered the last time. On 30 March, I phoned to hear of they at least have received the trail contact lenses because nobody has phoned me back by this stage. They confirmed the lenses are there but the glasses are still outstanding. I went to collect the lenses that night. Firstly, at just after 17:30, there were only 1 lady in the shop, assisting, with 5 clients waiting. She could not find my lenses - after searching for 20 minutes (not the same lady that I spoke to on the phone) but she found my glasses and sun glasses which was on order. The normal pair of glasses had to go back and be redone as the one lens had a bubble in the lens (did nobody check that before hand???) And I had to come back the next day because the contact lenses were now missing. I went to fetch the contact lenses the next day and ofcourse they ordered Accuvue! So the long and the short of the story, it is now 5 April, I'm still waiting for the glasses and the correct contact lenses to be delivered and I had to phone again this morning to find out if they have arrived because nobody has phoned back. Twice in a row?! I'm waiting for the glasses and contact lenses, asking form my file and going to Torga. There will NOT be a 3rd time. They don't deserve me as a client.</p>