HP
Hester P

1 reviews | Active since Jun 2017

06 Dec 2019, 13:46

Terrible Service

Went for an eye test 8 days ago and ordered trial contact lenses. In my 35 years of wearing contact lenses I've never waited more than two days for lenses to arrive. It's now been 8 days and I've just been told that it might take another 3 to 4 days. And the same excuse every day, its the supplier. Well then SORT OUT your supplier! I've never had such bad service in my life. Looks like it was a mistake changing my optometrist to Specsavers.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply06 Dec 2019, 15:06
Official
Hi Hester,

Thank you for your detailed feedback. Our Spec-Savers representative will attend to your complaint with the utmost urgency.

Thank You & Kind Regards
Spec-Savers Team