CC
Catherine C
1 reviews | Active since Apr 2019
05 May 2019, 08:06
Terrible service
Terrible service from the Hatfield plaza branch
First of all they made the wrong glasses for me, which I had to return and now it’s been 4 weeks since I returned the glasses and I still haven’t received my new glasses which I paid for over 5 weeks ago
Helpful (0)
Replies (3)0
Replies (3)
Spec-Savers SA's replyOfficial
06 May 2019, 08:30Dear Catherine,
We thank you for taking the time to bring your matter to our attention. We have captured all of the information that you have provided and have sent everything through to our representative to attend to and have your matter resolved urgently.
Thank You & Kind Regards
Spec-Savers Team
We thank you for taking the time to bring your matter to our attention. We have captured all of the information that you have provided and have sent everything through to our representative to attend to and have your matter resolved urgently.
Thank You & Kind Regards
Spec-Savers Team
Best regards,
Spec-Savers SA's reply06 May 2019, 08:30
Official
Dear Catherine,
We thank you for taking the time to bring your matter to our attention. We have captured all of the information that you have provided and have sent everything through to our representative to attend to and have your matter resolved urgently.
Thank You & Kind Regards
Spec-Savers Team
We thank you for taking the time to bring your matter to our attention. We have captured all of the information that you have provided and have sent everything through to our representative to attend to and have your matter resolved urgently.
Thank You & Kind Regards
Spec-Savers Team
Best regards,
CC
Catherine C's updateReviewer Update
10 May 2019, 06:35Thanks for responding so quickly and sorting everything out
CC
Catherine C's update10 May 2019, 06:35
Reviewer Update
Thanks for responding so quickly and sorting everything out
Spec-Savers SA's replyOfficial
10 May 2019, 10:36Great! Thank you for the feedback, as well as for bringing your matter to our attention, in order for us to step in and attend to this.
Have a lovely day further!
Thank You & Kind Regards
Spec-Savers
Have a lovely day further!
Thank You & Kind Regards
Spec-Savers
Best regards,
Spec-Savers SA's reply10 May 2019, 10:36
Official
Great! Thank you for the feedback, as well as for bringing your matter to our attention, in order for us to step in and attend to this.
Have a lovely day further!
Thank You & Kind Regards
Spec-Savers
Have a lovely day further!
Thank You & Kind Regards
Spec-Savers
Best regards,