Terrible service!!!!!!!!!!
I have been in contact with your online support requesting for my statements for the credit facility i app**** for but they referred me to the branch. They sent a message saying "You will need to contact your Spec-Savers store directly regarding this, as only the Spec-Savers store representative will be able to advise regarding this.........". I called the Maponya branch, spoke to Gretchen and she is referring me back to Customer Care. Now who is supposed to assist? i need my statements from inception of this credit facility.
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Replies (3)
Spec-Savers SA's replyOfficial
05 Feb 2019, 17:00Dear Thah,
Our head office representative will be contacting the store directly regarding this matter.
Thank You & Kind Regards
Spec-Savers Team
Our head office representative will be contacting the store directly regarding this matter.
Thank You & Kind Regards
Spec-Savers Team
Spec-Savers SA's reply05 Feb 2019, 17:00
Official
Dear Thah,
Our head office representative will be contacting the store directly regarding this matter.
Thank You & Kind Regards
Spec-Savers Team
Our head office representative will be contacting the store directly regarding this matter.
Thank You & Kind Regards
Spec-Savers Team
's updateReviewer Update
06 Feb 2019, 07:46And then who will assist me? I don't see you talking about me in all of this.
's update06 Feb 2019, 07:46
Reviewer Update
And then who will assist me? I don't see you talking about me in all of this.
's updateReviewer Update
14 Feb 2019, 10:338 days later still no call from anybody. Is this how you treat your clients?
's update14 Feb 2019, 10:33
Reviewer Update
8 days later still no call from anybody. Is this how you treat your clients?