1 reviews | Active since Feb 2017
Terrible Service
<p>Good day,</p> <p> </p> <p>I went to centurion specsavers to have an eye test done and order contact lenses on the 1st February 2017.</p> <p>I placed my order for my new lenses via an email on the same day which specsavers centurion said they did not receive , subsequent to that i resent the mail on the 3rd February 2017 which i then needed to follow up the next day with a phone call.</p> <p>To date i have received no feedback with regards to my order, next week will be almost a month and i have not received my contact lenses.</p> <p>Clearly customer satisfaction is not a big part of specsavers and i will think twice going back to any specsavers due to the poor service and no communication with customers and i wont be recommending anyone to specsavers. The service at your centurion branch has been really sorrowful.</p> <p>Regards<br />Kaylin </p>
Dear kaylingovender,
Thank you for taking the time to bring this to our attention.
We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.
Kind Regards
Spec-Savers Team
Dear kaylingovender,
Thank you for taking the time to bring this to our attention.
We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.
Kind Regards
Spec-Savers Team
