CM
Constance M
1 reviews | Active since Jun 2022
03 Mar 2025, 07:18
Terrible Service
I have had such a terrible experience with this company - I would not advise anyone who values their credit reputation to get into any form of business with them.
I am approaching 3 years since I have settled a specsavers debt account (via Fevertree) - to this day it shows I still owe on clearscore. The credit bureau is confirming no recent stats have been sent by fever tree.
No form of accountability - Fevertree confirms its Specsavers responsibility while Specsavers confirms its Fever tree responsibility.
Disappointing.
Helpful (0)
Replies (1)0
Replies (1)Spec-Savers SA's replyOfficial
04 Mar 2025, 09:45Hi Constance.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply04 Mar 2025, 09:45
Official
Hi Constance.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
