Stuck up Specsavers employee

<p>I went to specsavers yesterday to go pay for the amount that my medical aid did not cover.</p> <p>I was told to pay R1080 at specsavers by a lady there but then I got an sms from Discovery med aid that I need to pay specsavers R595. </p> <p> </p> <p>I went to specsavers and got help from Emily who was very helpful.She called a lady called Bernadette as she does the claims to explain why I was incorrectlly billed.</p> <p> </p> <p>This Bernadette lady was rude to Emily, her employee, infront of me and other customers. She did not acknowledge me or explain to me or apologise for being incorrectly billed. Her attitude was sickening and unproffesional. </p> <p> </p> <p>I was very dissapointed at how I was treated as a paying client. She has a superiority complex going on . Even when I went to her office to swipe the amount, she did not even say a word to me nor apologise but instead she continued being rude to her colleague. </p>