STOP MISLEADING PUBLIC

I had an appointment for Saturday, a Representative from Specsavers phoned me on Friday to confirm my appointment for Saturday, I confirmed. Only to pay transport and childcare fees to go to the Specsavers and found out, the online department phoned this specific branch, and found out my appointment was canceled. Luckily there is an AWSOME Dr who helped me. I just received an sms to confirm my appointment for this morning 9am, it is 15:00? The wonderful helpful lady from the Dr phoned me, I dont qualify for the R1500 special as my medical aid pays R700 for everything. "It is terms and conditions from Head Office" I really dont mind at all, but PLEASE put that in your add, as I would have gone to another Optometrist with a promises they can keep. PLEASE dont mislead the Public!