Still no Sun glasses.

It seems my review will join many from disgruntled customers. In short it is now 28 days since payment was made for the glasses + "free" sunglasses I purchased. Still no sunglasses have arrived.

I have been offered many explanations for where they are in the production/delivery process. Each explanation contradicting the last.

To add insult to injury I received a customer satisfaction survey from Spec-Savers. I haven'y even got the glasses yet! I rated them poorly and got a message saying - "Our representative will make contact with you".

Still no glasses and no contact from the "representative".

If you are contemplating taking up a "special" deal from Spec-Savers