YH
YolaSiyoyo H
1 reviews | Active since Feb 2020
02 Jul 2024, 07:42
Stay away for Specsavers vryburg
Specsavers in vryburg refused to give my husband his pd after he paid for an eye test and prescription. When I called the lady told me it's because I had not chosen a frame yet as if I'm some Tom and **** that has no clue what it is. When I told her I will report them for refusing, they changed their tune and started giving me 2 pd's. I am really reporting them today to the hpcsa.being treated like this is so unacceptable. Even after speaking to the so called optometrist and after asking him why they are Giving me 2 pd's, he insisted that's how it is imagine 70/68mm as you pd meaning he really doesn't know what he is doing or wants to force us to but glasses from him.
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Replies (2)
Spec-Savers SA's replyOfficial
02 Jul 2024, 08:40Dear Yola.
Thank you for the detailed feedback, and for bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you. As an extra precaution can you please provide us with your husband's full name as well as his cell phone no.
Warmest regards
The Spec-Savers Team
Thank you for the detailed feedback, and for bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you. As an extra precaution can you please provide us with your husband's full name as well as his cell phone no.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply02 Jul 2024, 08:40
Official
Dear Yola.
Thank you for the detailed feedback, and for bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you. As an extra precaution can you please provide us with your husband's full name as well as his cell phone no.
Warmest regards
The Spec-Savers Team
Thank you for the detailed feedback, and for bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you. As an extra precaution can you please provide us with your husband's full name as well as his cell phone no.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's replyOfficial
02 Jul 2024, 09:08Thank you for the requested information and a representative will be in contact.
Spec-Savers SA's reply02 Jul 2024, 09:08
Official
Thank you for the requested information and a representative will be in contact.