1 reviews | Active since Sept 2016

25 Jan 2024, 15:15

****** staff

I went in specs saver mimosa mall in Bloemfontein 11/01/2024 to book an appointment, we received a weak welcome to such an extend they took my details down and never booked the appointment Follow up today 25/01/2024 i have never see such a ****** welcome from the stuff even the Optometrist herself telling me about ***** .

The store is ****** i will never ever go again, just because I'm black there was no need to question my medical aid.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply29 Jan 2024, 11:18
Official
Dear Mark. 
 
 Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
 
 Thank you and Kind regards
 The Spec-Savers Team