RS
Refilwe S

1 reviews | Active since Jul 2015

18 May 2022, 13:22

Spectacles taking too long

I went on for my eye tests to get a new frame for my glasses on Saturday 23 April 2022 but still have not received my new glasses. I called them to find out and was told they haven't arrived and no one could provide an answer as to when I'm going to receive them. They are quick to take money from the medical aid but take their time in delivering.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply01 Jun 2022, 11:36
Official
 Dear  Refilwe.  Thank you for taking the time to bring your unfortunate experience at Spec-Savers Alberton City to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost of urgency. 
Warmest regards 
The Spec-Savers Team 

Best regards,