Specsavers Southgate

I am writing this to express my utter disappointment in Specsavers Southgate Mall. I recently bought glasses from the woza woza deal. From fitting it on the frame was skew and of poor quality and I notified the optometrist they said they will fix it before I collect my specs, when I collected my glasses from the store a week of wearing it the lenses kept clipping out and I had to clip them back in and the frame was still skew, because of clipping the lenses back in the frame cracked and broke. I had returned back to the store today the 2nd February 2025. The consultant said I had to pay an extra fee basically for another weak frame which wouldn't last long and the problem would be recurring, and when I bought the glasses in October 2024 they said within 3 months I can bring it back if there's any problem they will fix it free of charge.

Safe to say I went to a quality optometrist today for a new eye test and paid the same price for a Gucci frame. Quality over quantity.