SPECSAVERS SHOULD BE NAMED SPEC-EXPENSIVE

I went to Specsavers The Glen, as they advertised the 2for1 deal. I then found out, it is only if you choose a more expensive frame. . 1. I wanted to use my old frame, but the lady said it is not advisable, as I would pay the same whether I chose a new frame or used an old frame 2. I then chose the cheapest frame, as I wanted my medical aid to pay for it all. I had a choice of about 6 frames (**** poor - Clicks and Dischem has a bigger variety than Specsavers) 3. The lady then told me that my co-payment would be R500, as the medical aid would not pay the full cost. I paid a deposit of R250 and would pay the rest on collection. Hard coating of the lenses was R500, which is not covered by the medical aid. I told the lady that I do not want the hard coating, but was told I have to pay for it, it is not optional.

I went to collect my glasses today and had to pay an additional R425 instead of the R250 as quoted.

When I queried and received the invoice, I only now noticed that the total cost of THE CHEAPEST GLASSES at Specsavers, was over R1,900.

This is crazy! NEVER will I support Specsavers again.

I should have insisted on an invoice when I ordered the glasses instead of just believing the lady when she said a only had a co-payment of R500.

If I went to any other optometrist, I would not even have had this payment, as I would not have been forced to take the hard coating.

My mistake - but just be warned !