1 reviews | Active since Oct 2016

22 Jan 2019, 18:30

Specsavers ridiculous Quotation

I purchased Multifocals from Spec Savers for R5300. I was told that it would take 2 to 3 weeks to get use to it by the optometrist and the gentleman that did the fitting. I tried it but the field of vision for reading to too narrow,the edges are out of focus. This causes me to experience motion sickness while reading. So I went back to Spec Savers The mall of the South. And was told that I need a more expensive lens. I received a quote from them for R11 234 less want I paid already which is 4381.60. Total to be paid now by me R6852.40

****************. I want a full refund of what I paid and I will go elsewhere.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply23 Jan 2019, 08:57
Official
Dear Clinton,
 Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.


Kind RegardsSpec-Savers Team