Specsavers for eyewateringly bad service

<p>Specsavers must be the most *********** and dishonest bunch of people I have ever had the misfortune to come into contact with. I ordered my glasses - 2 pairs on 23 January and made it clear that I needed both pairs before I left on an overseas holiday on 15 Feb. On Monday 6 Feb I called the Kenilworth branch to find out how much longer the order would take only to be told that the glasses were ready for collection - the receptionist seemed surprised that nobody had called me to let me know.<br /> When I got to the store I was told that the glasses had to go back to the workshop because the lenses had been mixed up but they would immediately rectify the problem and I would have the glasses in good time. What a lie. No sign of the glasses and not a word from the branch and now both my medical aid and I have been ********** to the tune of R5000+ and R3500+ respectively. WHAT A BUNCH OF ******. I had been warned by a friend that Specsavers was useless - if only I had listened to her I wouldn't be having to deal with this mess now</p>