CM
Caroline M
1 reviews | Active since Jan 2020
07 Jul 2020, 11:10
Specsavers, Cavendish Square : Shocking service
Below average at every retail level. My experience started on 4 December 2019. Lost frames! No communication from franchise owner, or Store Manager. Eyes retested last month and told that the optician had made an error and that new lenses would be made! Still no communication and no glasses, to date. Unbelievable!
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Spec-Savers SA's replyOfficial
08 Jul 2020, 11:11Dear Caroline,
Thank you for bringing your matter to our attention. We will have a Spec-Savers representative look in to this with the utmost urgency. On behalf of Spec-Savers head office, we sincerely apologise for the inconvenience caused. This is not the level of service that we strive for.
Thank You
Spec-Savers Head Office
Thank you for bringing your matter to our attention. We will have a Spec-Savers representative look in to this with the utmost urgency. On behalf of Spec-Savers head office, we sincerely apologise for the inconvenience caused. This is not the level of service that we strive for.
Thank You
Spec-Savers Head Office
Spec-Savers SA's reply08 Jul 2020, 11:11
Official
Dear Caroline,
Thank you for bringing your matter to our attention. We will have a Spec-Savers representative look in to this with the utmost urgency. On behalf of Spec-Savers head office, we sincerely apologise for the inconvenience caused. This is not the level of service that we strive for.
Thank You
Spec-Savers Head Office
Thank you for bringing your matter to our attention. We will have a Spec-Savers representative look in to this with the utmost urgency. On behalf of Spec-Savers head office, we sincerely apologise for the inconvenience caused. This is not the level of service that we strive for.
Thank You
Spec-Savers Head Office