SPECSAVERS BAD SERVICE.

Bad service at Kollonade specsavers firstly *********** people working behind counter and they do not have any knowledge of how the medical aids work.I went to specsavers kollonade today to get a new frame for my spectacle lenses.Firstly the person behind the counter was very ***********.she did not even try to phone my medical aid Discovery to find out if they will pay for my spectacle frame I had to phone them to find out to which they answered there will be no problem paying for it.After my medical paid them they then tried to put in the lenses into the new frame to which they could not do she then told me I must get new lenses as they will break the lense if they try to take the frame of the lense to which I rep**** no another **** by them to sell you something you did not ask for.I then told her to give me the new frame as I will fix it.it took me two minutes for taking off the old frame and istalling the new frame onto the lenses why could they not do it very poor service and *********** people working there it just seems like they want to make money of people they thing are stupid I would never go there again for service because this situation just ****ed me off showing me again a once good company wants to save money and appoint people that have no clue about what they are talking about and now they think the clients are as stupid as they are.VERY DISSAPPOINTED.