CB
Chris B

1 reviews | Active since Jan 2019

31 Jan 2019, 12:20

Specsavers Atterbury - GREAT SERVICE!

Great, friendly staff! I visited the new Atterbury branch on 24-01-2019, I walked into their store in a very, very bad mood due to my previous optometrist (Torga optical) messing up my medical aid. I have spent hours on the phone with Torga and Isoleso to have this sorted. I was shown away from Torga because my benefits "werent available as yet" and I walked straight into Specsavers Atterbury. They contacted Isoleso as did I and the problems were resolved within a matter of minutes. Thank you for not showing me the door (shame on you torga optical) and thank you for helping to sort out a mess that you did not even cause! This is client service at its BEST!

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Replies (4)
Spec-Savers SA
Spec-Savers SA's reply31 Jan 2019, 16:04
Official
Dear Chrisbad,

Thank you so much for the kind words and for sharing your experiencing with us! You must have a great day further!

Thank You & Kind Regards
Spec-Savers Team 
CB
Chris B's update31 Jan 2019, 16:41
Reviewer Update
It is always a pleasure giving praise where needed. I will definitely enjoy my day! See you the soonest my new optics are ready! . Until then, have a FANTASTIC day!
Spec-Savers SA
Spec-Savers SA's reply31 Jan 2019, 16:43
Official
Thank you so much! And you must have a Fantastic day further too! 
Spec-Savers SA
Spec-Savers SA's reply11 Feb 2019, 10:30
Official
Thank you! :)