SD
S D
1 reviews | Active since Jan 2018
06 May 2022, 13:48
SpecSaver Mall of Africa Order Issue again
Can't believe I am writing about the same issue again. I've ordered contacts on the 26th of April at SpecSaver Mall of Africa and 7 days later I still haven't received them. Supplier issues should not be the customers problem. It's Specsavers problem that you guys need to fix. I cannot have the same issue everytime I make an order. I'm highly disappointed in SpecSavers' service
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Replies (3)
Spec-Savers SA's replyOfficial
06 May 2022, 14:12Dear S Dlamini.
We appreciate you taking the time to bring this matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost of urgency.
Thank You and Kind regards
We appreciate you taking the time to bring this matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost of urgency.
Thank You and Kind regards
The Spec- Savers Team
Spec-Savers SA's reply06 May 2022, 14:12
Official
Dear S Dlamini.
We appreciate you taking the time to bring this matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost of urgency.
Thank You and Kind regards
We appreciate you taking the time to bring this matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost of urgency.
Thank You and Kind regards
The Spec- Savers Team
SD
S D's updateReviewer Update
14 May 2022, 13:59It's the 14th of May and I still have not received my order. I was told I should have my order by the 11th. I have to be the one following up again and no communication from SpecSaver. This will be my last purchase from SpecSaver. The service has utterly deteriorated over the past few months.
SD
S D's update14 May 2022, 13:59
Reviewer Update
It's the 14th of May and I still have not received my order. I was told I should have my order by the 11th. I have to be the one following up again and no communication from SpecSaver. This will be my last purchase from SpecSaver. The service has utterly deteriorated over the past few months.
Spec-Savers SA's replyOfficial
16 May 2022, 16:18Dear S Dlamini.
We will follow up and make sure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team
We will follow up and make sure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply16 May 2022, 16:18
Official
Dear S Dlamini.
We will follow up and make sure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team
We will follow up and make sure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team