Specsaver disaster customer service

Spec savers winklespruit, you suck! After a tedious process of eye testing and looking for frames, i was given a quote. I accepted the quotation and was told before they could proceed with my glasses I had to pay in the outstanding amount. Which I told them to go ahead as the medical aid has approved already. I would be able to pay my outstanding monies only in two weeks time. No problem. A BIG problem, when I went to pay, they sold the frame to someone else. Already very unhappy, I had to choose new frames again. They phoned this morning for me to collect my new glasses. The sunglasses must have been worn by a Mellon head. The adjustments they had to make was nothing in comparison to the day glasses. As a customer I will now go out of my way to move people away from such service from a supposed reputable optometrist.