RM
Refilwe M
1 reviews | Active since Apr 2020
20 Oct 2020, 12:10
Spec Savers worse Administration and Service.
Worst experience ever I had to pay full bill in cash because the temp hired at Spec Savers Vaal Mall didn't check my benefits with my medical aid. My medical aid had no records of the call made to the on the day of my appointment. The temp had already left when I collected my spectacles and the staff there didn't want to take responsibility of the mistakes made on their side the said it was my responsibility to check my benefits before visiting their store.
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Replies (1)Spec-Savers SA's replyOfficial
20 Oct 2020, 12:42 DearRefilwe,
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Vaal Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Vaal Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
Spec-Savers SA's reply20 Oct 2020, 12:42
Official
DearRefilwe,
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Vaal Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Vaal Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
