SS
Sue S
1 reviews | Active since Mar 2020
27 Jun 2022, 14:43
Spec-Savers Westwood - Poor Service Levels
Over-promise - under-deliver seems to be the case with Spec-Savers Westwood. I took my broken glasses (broke in a car accident) in on Friday 17 July and was promised help but it's been 10 days and nothing!!!! These glasses are insured through Spec-Savers which seems to be the problem, I'm not sure. I also gave them my spare glasses to replace the lens which hasn't been sorted out either. Surely it should not take this long!!!!!
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Spec-Savers SA's replyOfficial
27 Jun 2022, 15:24 Dear Sue
Thank you for bringing this matter to our attention. Your matter has been captured and brought to the attention of the Spec-Savers representative to step in to attend to. The representative will be in contact with you via the number provided.
Warmest regards
The Spec-Savers Team
Thank you for bringing this matter to our attention. Your matter has been captured and brought to the attention of the Spec-Savers representative to step in to attend to. The representative will be in contact with you via the number provided.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply27 Jun 2022, 15:24
Official
Dear Sue
Thank you for bringing this matter to our attention. Your matter has been captured and brought to the attention of the Spec-Savers representative to step in to attend to. The representative will be in contact with you via the number provided.
Warmest regards
The Spec-Savers Team
Thank you for bringing this matter to our attention. Your matter has been captured and brought to the attention of the Spec-Savers representative to step in to attend to. The representative will be in contact with you via the number provided.
Warmest regards
The Spec-Savers Team