Spec-Savers Tygervalley is IGNORENT and ARROGANT and they do not need Cusomer's Money....

Spec-Savers Tygervalley today ensured that after many pairs of glasses we as a family bought from various Spec-Saver branches over the years, we will NEVER return again to ANY Spec-Savers. Your staff must understand that they are NOT doing me any favours when I spend my money with you BUT that I am doing YOU a favour. My appointment was 10h30 today. At 10h50 I left as NO ONE apologised to me for still waiting and/or said ANYTHING to me. Adri v d Westhuizen was supposed to assist me. How can any business survive by letting me wait this long and not say anything whilst I wait for them to assist me. At MOST, there were 3 customers in/out of your store during this time period. My time is precious to me and you do not pay me for my time. You clearly do not want my business. You are ******** AND arrogant as a business for doing this to me as a Customer. Your three reception ladies or assistants at the desk was just talking away and do not know what Customer service means - pathetic. On the pre telephone call of yesterday I and in your store today, the ONLY focus was whether I am paying cash or medical aid - NOTHING else mattered. And do me a favour....do not call me as I will NOT answer your telephone calls as I do not want anything further to do with Spec-Savers. If you want any further details....ask Adri and your three ladies at the desk that worked at 10h30 today for their skewed version of events.