MB
Melanie B

1 reviews | Active since Nov 2016

09 Jun 2020, 07:51

Spec-Savers the Mark *********** in every way

I had a bad experience at The Marc Specsavers with an *********** optometrist, yet my medical aid and I settled the bill January. Now they send me another outstanding invoice, for what? *********** accountants as well?. Don't go there anyone. Even though they have made a mistake its going to take months to sort out...

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply09 Jun 2020, 10:26
Official
Dear Melanie,

Thank you for taking the time in bringing your matter to our attention and for providing detailed information as to what you have been through. On behalf of Spec-Savers head office we sincerely apologise for this unfortunate experience. 

We have sent everything through to our Spec-Savers representative to step in and attend to your matter with the utmost urgency. 

Thank You 
Spec-Savers Head Office Team