Spec Savers The Glen Pathetic service 1 Month to make a set of Glasses

<p>Long story short Spec savers the glen does not care to keep their customers informed. I had my eye test done on the 12/05/2017. Since i am recently married i have not yet had time to update all identification but this should noty be a problem as my ID number stays the same. This seemed to confuse the people behind the counter. Never the less after all the tests i chose my frames and then I was told i could wait for the quote I had to get back to work and left all my contact details. I was told on leaving that i should have the quote within an hour. Well if i had waited at the store like i was told I would have waited till the Monday 15/05/2017. and that after i then had to phone them back and beg for the quote to be sent to me. I then with in 20min sent the accepted quote back. I then called to confirm that they recieved the accepted quote. They did i was then told 7 to 10 days before i could collect my glasses. Called on the 22/05/2017 oh no they have no feedback from the lab they will call and call me beack they never did. A lady Sia & gentleman Lefentse are the people who assisted me and another Lady who refused to give me a name but answers the phone. I have to keep phoning to find out what is happenng with my glasses or else SPEC SAVERS THE GLEN NEVER EVER CALLS BAC****!!!</p> <p>I was then told after calling 6 times and being left on hold for 10 min more than 3 of those times that my glasses would be ready on the 15/06/2017. a whole month later!!! </p> <p> </p> <p>Well lets wait and see unless ther is another excuse!!!</p> <p> </p> <p> </p>