Spec-Savers SA can really do better .

I’m so disappointed in Spec-Savers. I went in for an eye test on the 22 February 2024. On the day, I ordered a new set of glasses as I was struggling with severe headaches and managing to work on my laptop. I went to collect today being the 5th of March and I was told that they have to send the glasses back as their factory did not assemble the pair properly and the lenses are loose. I now have to wait for another 10-15days for the factory to return them. Had I not paid a deposit , I would have just gone elsewhere. The waiting period is really shocking and it’s at the expense of the client.