OS
Omphile S

1 reviews | Active since Mar 2023

22 Mar 2023, 11:46

Spec-savers Rosebank Mall bad service

I previously took my glasses in for repairs at Spec-savers Rosebank Mall mid January 2023.

I have being calling them for the past three months and every-time it’s the same story your delivery is coming today. I am making an appeal to Spec-saver SA that if I do not get my glasses by close of business today 23/03/2023 I want money to the value of my glasses. It takes 14 days to manufacture and it’s taking me 3 months to get my glasses from repairsI am not satisfied with the service that I am getting from Spec-savers Rosebank Mall.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply22 Mar 2023, 15:18
Official
Dear Omphile. 

Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your unfortunate experience with Spec-Savers Rosebank Mall. 

Warmest regards
The Spec-Savers Team