1 reviews | Active since Nov 2024
SPEC SAVERS RIVERSIDE NELSPRUIT POOR SERVICE
I was at specsavers and received glasses. My husband aswell and one of my kids. My husband received his glasses the day i went for testing my eyes. He received his glasses and could not see the receptionist told him well thats not her problem he must take it. Afterwards i had my eyes tested. I received my glasses and i cant see either. Please take note. Mine was on medical aid and my husband cash. My son went and received glasses with blue vision recommended to him, he works on a computer an hour at school i work every day on mine and so my husband, Is it to make extra money I had to pay in R1800.00 for my sons glasses. Your add on tv specify that you can receive a pair of prescription sunglasseye with every eye examination. Thats also not true. Poor staff and service at Specsavers Riverside Nelspruit.
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience at our Spec-Savers Nelspruit store. This is certainly not the level of service we aim to provide. We take concerns about vision clarity and customer service very seriously, and we would appreciate the opportunity to investigate this matter further. We are going to escalate your matter and ensure that you are contacted.
Warmest regards
The Spec-Savers Team
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience at our Spec-Savers Nelspruit store. This is certainly not the level of service we aim to provide. We take concerns about vision clarity and customer service very seriously, and we would appreciate the opportunity to investigate this matter further. We are going to escalate your matter and ensure that you are contacted.
Warmest regards
The Spec-Savers Team