Spec- savers Pavillion

In August I was not leave and I went to spec savers in Pavillion I have done my eye test and went it time to pay I was told to pay full amount after I have done the eye test . Ever since I started using glasses I have been using spec savers and I always pay half on the day then on collection u pay the rest of the money. I feel like I was ****** because I ended up not taking glasses . The should have told me upfront before the eye test.

What is surprising me under branches they using that system to pay 50% on the day the on collection you pay the rest . PMB , Durban and JHB they do that . Even the Pavillion I always pay 50% .

If I was told upfront I was not gonna do the eye test . Even the lady who was assisting me didn't explain all of this I found about today coz I went to complain