BM
Boipelo M

1 reviews | Active since Dec 2016

18 Mar 2024, 10:29

Spec Savers- Mall of Tembisa

I took my child to spec savers Mall of Tembisa, I went in to ask how much an eye test was, the optom Melita, then put my child on the eye screening machine, my child is 6 years and as we know kids can't sit still for too long, she was so rude to my child and my baby was so hurt when we left, that lady is rude and should not work with children.

0
Replies (3)
Spec-Savers SA
Spec-Savers SA's reply18 Mar 2024, 11:23
Official
Dear Boipelo

Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your unfortunate experience with Spec-Savers Thembisa.  

Warmest regards
The Spec-Savers Team

BM
Boipelo M's update18 Mar 2024, 14:43
Reviewer Update
The lady called me to apologise, I appreciate the apology.
Spec-Savers SA
Spec-Savers SA's reply20 Mar 2024, 09:06
Official
Dear Boipelo.

We are glad to see your feedback! If you do require further assistance please do not hesitate to contact us directly. 

Warmest regards
The Spec-Savers Team