Spec-Savers Mall of Africa (Service Excellence)

Item: Spec-Savers SA
Rating: 5
Author: Lulu H

Thank you Spec- Savers Mall of Africa for excellent customer service. I booked online, got a same day appointment, a courtesy call to ensure my admin was complete beforehand and went to have my eyes tested there on 13/11/2020.

The service I received from Optometrist Marlize Joubert and frontliner Tatenda Makoni was outstanding, friendly and efficient! My Spectacles were done and ready for collection in just 4 working days! I can’t thank them enough for their VIP treatment.

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Replies (1)

Spec-Savers SA's replyOfficial

25 Nov 2020, 09:26

Dear Luleka,

Thank you for taking the time to express how pleased and impressed you are with the high standard of care and professionalism. We look forward to being of service to you for many years to come!

Thank you and Kind regards

The Spec-Savers Team

Spec-Savers SA's reply25 Nov 2020, 09:26

Official

Dear Luleka,

Thank you for taking the time to express how pleased and impressed you are with the high standard of care and professionalism. We look forward to being of service to you for many years to come!

Thank you and Kind regards

The Spec-Savers Team