1 reviews | Active since Feb 2013
Spec-Savers Kempton Park Audiology, UNPROFESSIONAL
Spec-Savers Kempton Park Audiology, will not see me again.
First they charge me 24000.00 for reading glasses which I need when working on the computer and then claim it is because of the lenses, why? My eyesight do not validate that with a hefty patient portion. When I disputed the amount they came back with an amount of 10000.00. Send me the qoute showing (and I have the proof) that the medical will cover the amount, patient portion R0.00. When I go and collect I am told that was a qoute and not the final invoice, I have to pay in R2153.24. Surely..... You confirm with medical first, then send the client the final totals stating what the Patient portion is.
Well... This the last time you will see me, DO NOT TRUST YOU AT ALL AFTER THIS
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
