DvdB
Daniel van den Berg
1 reviews | Active since Dec 2018
27 Jan 2025, 12:31
Spec-savers Irene Village mall.
Went to get eye test and prescription done on 14 December 2024. Glasses arrived 28 December 2024. Glasses was done wrong. Couldn't even see anything. They had to re order. Today 27 January 2025. I am still waiting. If it takes this long. When the glasses arrive, are they even going to be correct. I must say, for a company that size. It is very disappointing. Glasses are not cheap. Even if you have a medical aid. You still need to pay in.
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Spec-Savers SA's replyOfficial
28 Jan 2025, 16:48Dear Daniel.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply28 Jan 2025, 16:48
Official
Dear Daniel.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team