SPEC SAVERS HEARING AIDS

I had an appointment with the audiologist at Spec Savers, Kolonade , Pta . She tested my ears and recommended an unknown set of hearing aids, AS. I tried it but from the first day I realised that I made a mistake to buy it. I rather should have stayed with Widex or other known aids. I went back 3 times but this lady just couldn't set it that I could hear properly. Every sound was like shouting through a pipe. Eventually I went to Spec Saver is Wonderpark Centre. That lady did a lot for me but still couldn't satisfy my hearing abillities. She even got me a test set of Widex which I used for 2 weeks with great success. However, when I asked her if Spec-Savers will take back this AS set, she just refused. So now I'm sitting with TOP QUALITY ******* for which I paid a lot. And it is of no use to me. I'd like to warn other people to think twice before going to Spec Savers for hearing aids. They might just stick to specs.