PN
Prinalle N

1 reviews | Active since Mar 2022

15 Mar 2022, 15:32

Spec Savers Germiston

Absolutely terrible customer experience! I am waiting for my glasses for over a month now and I keep getting told excuses and promised calls from the store manager but I never get answers. They have requested a huge amount from my medical aid for the glasses but have not yet delivered on their service. I am appalled by this service!!!!

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply15 Mar 2022, 16:36
Official
Dear Prinalle
Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your unfortunate experience with Spec-Savers Medicross Germiston. 

Warmest regards
The Spec-Savers Team

Best regards,