SM
Sachin M

1 reviews | Active since Jul 2016

15 Jan 2020, 10:12

Spec-Savers Fourways Mall - Best practice in the group

I would like to commend the Spec- Savers Fourways Mall on the outstanding service. I have been in the customer service space for over 20 years and admire when staff go out of their way. From the optometrist who asked me to come in for a follow up as she wanted to re-confirm lens due to blood pressure to the frontline staff who assisted with frames., they are the most friendliest bunch and will go out of their way for client satisfaction. A huge thank you to Ane Kriel, Riette van Zyl and the gentleman who assisted with quote and front line lady (didnt get her name). I will in future always recommend this place due to the ambiance and the staff. I hope that all Spec-savers follow the traits that this team has. I will be highly recommending them my business and look forward to further engagements. Well done once again Fourways Mall for treating me with respect, showing me your integrity and following up on point. Cheers

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply16 Jan 2020, 09:37
Official
Hi Sachin,

Thank you for your kind words and for sharing your experience with us, this is lovely to hear! We will be sure to share this with the store ad well as the head office team! 

You must have a great week further!

Thank You & Kind Regards
Spec-Savers Team