ZA
Zulaika A

1 reviews | Active since Nov 2017

25 Aug 2021, 13:50

SPEC SAVERS FALSE ADVERTISING

Spec Savers have a deal that is running. R1500 off your frame or Lens enhancement. #WIN

My 17 year old son was taken in for an eye test and had bought the frame from specsavers 2 years prior and did not like anything on the shelf, so I asked them to rather use the R1500 to enhance the lens instead of a new frame. BUT THE TERMS AND CONDITIONS SAYS THAT YOU NEED TO BUY A FRAME AND THEN YOU CAN GET A DISCOUNT TO DO THE LENS ENHANCEMENT.

SPEC SAVERS SHOULD CHANGE THE ADVERT TO R 1500 OFF YOUR FRAME , OR R1500 OFF YOUR LENS ENHANCEMENT PROVIDED YOU PURCHASE A FRAME.

This is really misleading to the public and has been for years. I have always changed my sons frames so didnt ever ask for the lens enhancement until this time.

NO ONE READS THE TERMS AND CONDITIONS , THIS SHOULD BE WORDED PROPERLY.

I will be changing my optometrist .

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply26 Aug 2021, 10:15
Official
Dear Zulaika.

Thank you for taking the time to bring this matter to our attention. We have forwarded your information through to our representative and they will be in direct contact with you.

Thank You & Kind Regards
The Spec-Savers Team

Best regards,