Spec savers Eastgate Terrible Service & Appalling Attitude

Terrible service & appalling attitude. I had to call my service provider myself because the lady assisting was impatient in resolving the issue they had with their service provider who kept on saying I had resigned from my medical aid in 2022. She didn't even want to give me chance to explain to her, nor could I even speak she was just speaking over me.

I used my own airtime, I was on the call confirming my own membership and benefits while they chit chat. From the moment I walked in I was not a knowledged, I had to greet them while they were having their own conversation.