Spec Savers ***** Services

I placed an order for new glasses on 30 December 2020 and received a message on 11 January 2021 that my order has just been confirmed. I found that highly unacceptable. With previous experience, I should have had my glasses within a working week (I have used several suppliers before). I received feedback that the reason was that the service consultant had incorrectly placed the order (as if that should be my problem). Secondly, I was also surprised that I was forced to pay the member's contribution on the day of my test before delivery of the product. That is quite unusual and odd. In all other places I have done my glasses, I always pay the outstanding amount on delivery of the glasses.