1 reviews | Active since Aug 2011
Spec Savers do not.care.once they have your money.
Was told that my specs would be ready by Friday 21.05. Then told Monday 24/5. These specs are paid for in full. (Not a surprise that when they go your money they do not care). I contacted head office and also had to phone them twice before getting feedback. Today the Florida shop phoned me saying that the lab said that there is a backlog of over seas orders and my specs will not be ready Friday and she does not know by when it will be ready. In the mean time I am struggling with my vision. I will never use spec savers again never. This is unacceptable and I will be seeking legal advice. Why dont spec savers just refund me and let me go to a more reputable Optometrist for my specs? I am awaiting your feedback but probably will be a system generated reply. I can be contacted on *** or ***.
Thank you for taking the time in bringing your matter to our attention. We have received your matter telephonically as well, and your matter is being attended to by a Spec-Savers representative
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time in bringing your matter to our attention. We have received your matter telephonically as well, and your matter is being attended to by a Spec-Savers representative
Thank you and Kind regards
The Spec-Savers Team
As for the Florida Branch, thank you. All the staff where friendly and helpful. Thank you again.
As for the Florida Branch, thank you. All the staff where friendly and helpful. Thank you again.