1 reviews | Active since Jan 2017

16 Nov 2022, 11:55

Spec- savers Cornubia Mall ❌

I had been to Spec- savers today and had the worst experience ever. Cold, unfriendly staff and made it seem like they were doing me a favor. They apparently couldn’t call medical aid to confirm benefits because the call was charged for and I had to utilize my own minutes to confirm benefits. All I needed done was an eye test which came off my optical benefits and not my savings. I eventually called they Gateway branch and they were more then competent enough to assist and got everything sorted out.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply16 Nov 2022, 16:11
Official
Good day Kajal. 

Thank you for bringing your matter to our attention. We have sent everything through to a Execuspecs representative to step in and attend to this with a matter of urgency. 

 Warmest regards 
The Execuspecs Team