1 reviews | Active since Oct 2019
Spec Savers Centurion Upper
Spec Saver Centurion Upper - Order my new spectacles on the 11 September 2019, the optometrist indicated that they will be ready at the latest on the 25th of September.
I have phoned Spec savers for an update and they indicated that the glasses will definitely be ready on the 2nd of October.
My problem is not the fact that it takes long to get my spectacles, it is the inconsistency in the communication. Why not just be upfront at the beginning, and when the variables changes, why not inform the client on your own? It sits a lot better if the business phones you and and explains the problem than the client trying to find out the information themselves.
You pay upfront for a service but when it comes time to deliver, Spec savers Centurion upper sucks.
I was your customer.
Thank you for taking the time in bringing your matter to our attention. We have taken all of your information and sent everything through to our representative to step in and attend to this urgently!
Thank You & Kind Regards
Spec-Savers Team
Best regards,
Thank you for taking the time in bringing your matter to our attention. We have taken all of your information and sent everything through to our representative to step in and attend to this urgently!
Thank You & Kind Regards
Spec-Savers Team
Best regards,
This is in no way an automated response. Thank you for your update message. We are following up on this. You will be contacted today.
Thank You & Kind Regards
Spec-Savers Team
Best regards,
This is in no way an automated response. Thank you for your update message. We are following up on this. You will be contacted today.
Thank You & Kind Regards
Spec-Savers Team
Best regards,