Spec-Savers Canal Walk

<p>Terrible customer service!!!! I went to Spec-savers to have contact lenses made, all was good and I thought "well done good service". Eye screening ✅ eye test ✅ and I was told they gonna have the trial pair made and will contact me when I need to come back, I left the store feeling chuffed. </p> <p>I got and missed the call from Spec-Savers letting me know when I should come in and I went into Spec-Savers Canal Walk 03/12, I took my schedule in store to ensure I make my app would fall within my lunch hour. I remember distinctly telling the lady I MUST be seen at that time cause it's my lunch, we went through my schedule and finally agreed on date and time(06/12 at 13:00). </p> <p>I got there at 12:55, waited until 13:20 before someone came to me to say let me know the Lady I spoke to Saturday made my app for 13/12. </p> <p>I spent my lunch at that place all because I work till 17:00 and if you get there after 16:30 you need to pay them R460 for the instructions!!! My lunch waisted!!! My time waisted!!! Bad service!!!</p>