MT
Manie T
1 reviews | Active since Jun 2022
15 Jul 2024, 09:08
Spec Savers
I went for an eye test on 21/06/24 at Mall@Reds store Sivesh Singh was the dispenser assisting me I enquired about my reading glasses on 13 July they Angel said sever is down and that I can't be assisted Sivesh phone me this morning to tell me my glasses haven't been ordered Yet I need a explanation for this unacceptable client Service ❓❓❓
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Replies (2)MT
Manie T's updateReviewer Update
16 Jul 2024, 08:20No Response or Feedback Really??????
MT
Manie T's update16 Jul 2024, 08:20
Reviewer Update
No Response or Feedback Really??????
Spec-Savers SA's replyOfficial
16 Jul 2024, 11:05Good day Manie.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We have received your matter via our customer care email address, and your matter is being attended to by a Spec-Savers representative.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We have received your matter via our customer care email address, and your matter is being attended to by a Spec-Savers representative.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply16 Jul 2024, 11:05
Official
Good day Manie.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We have received your matter via our customer care email address, and your matter is being attended to by a Spec-Savers representative.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We have received your matter via our customer care email address, and your matter is being attended to by a Spec-Savers representative.
Thank you and Kind regards
The Spec-Savers Team