TN
Tessa N

1 reviews | Active since Mar 2009

24 Jan 2023, 07:18

Spec Savers - 1 month to make new glasses???

I took my daughter for a test on the 27 December @ Spec Savers Harvest Place. Its almost been a month later and I have still not received her glasses.

When tracking this is says "Being Processed", it cant take a month to make the glasses?

I have never waited so long at any other spec savers???

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply25 Jan 2023, 11:27
Official
Dear Tessa. 

Thank you for taking the time to bring this matter to our attention. Your matter has been escalated and a representative will be in direct contact with you to discuss.
 
 Thank you and Kind regards
 The Spec-Savers Team