LK
Lawrance K

1 reviews | Active since Jun 2020

07 Oct 2025, 19:02

Spec saver Mimosa mall

Spec saveer Mimosa mall in Bloemfontein I received the worst treatment ever infont of my kids staff was rude even the manager she was full of rasism because I'm black i booke the appointment for my kid Thabo chele for the 30 September and myself also booked for my other child in water front mall in Bloemfontein they wanted me to pay 500 for my eye test and test a child for free in Mimosa mall also told me I will pay 500 again in waterfront mall for my eye test again because I did a mistake when doing the booking .then i asked where is the logic on that statement I can test twice and pay twice because I made a mistake when I was booking for my kids they just ignored me as like I was a piace of trash the sad part is my kids didn't even go to school for that day even used money to be there at that mall i even had to take leave soo that i can take my kids there because they have eye problem and they were not given the right to clear vision specsaver is funded by the government to do those test and give glasses to kids under the age of 12 because of rasism and people who are full of themselves who are not afraid make other people feel small though their skin colour and Mr mandela said never we face oppression from one another

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply08 Oct 2025, 12:08
Official
Dear Lawrance. 
 We are deeply concerned and sincerely sorry to hear about your experience at our Spec-Savers Mimosa Mall branch. What you’ve described is completely unacceptable, and we take allegations of ************** and poor service very seriously.  We are committed to investigating thoroughly and ensuring the appropriate actions are taken. 

 Thank you and Kind regards
 The Spec-Savers Team