K
KEROSHEN,KEROSHE

1 reviews | Active since Sept 2023

16 Dec 2024, 17:56

Spec frame Expression is pathetic Quality

I HAVE RECENTLY DECIDED AFTER NUMEROUS YEARS WITH MY OLD OPTOMETRIST I NEEDED A CHANGE AND THOUGHT AFTER SEEING MANY ADDS ON TV ABOUT SPEC SAVERS I SHOULD TRY THEM BUT I AM VERY DISAPPOINTED BECAUSE I BARELY HAVE MY GLASSES FOR EIGHT MONTHS AND THEY ARE CRACKING. I DEPEND ON MY GLASSES DAILY. NOW YOU ADDING EXTRA COST TO MY LIFE WITH YOUR POOR QUALITY FRAMES.

Keroshen Naidoo

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply18 Dec 2024, 13:51
Official
Dear Keroshen.
 Thank you for sharing your feedback about our frames. We take quality concerns seriously and are committed to ensuring our products meet the highest standards.  We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you. 
 Kind regards Spec-Savers Head office Team